It all depends on the number of users, computers, and servers you have in your workplace. After speaking with you about your requirements, JNJ will put together a custom proposal that covers all of your equipment and provides the services needed to keep your business running smoothly on a daily basis. We will also provide multiple options to choose from.
Our managed services plan covers 24/7 monitoring and maintenance of your servers as well as monitoring and maintenance of your workstations during regular business hours. The core components of every support plan are:
Advanced Priority Scheduling of On-site Visits
Proactive Server and Workstation Monitoring
Enterprise Class Antivirus
Microsoft System Updates and Security Patches
Unlimited Phone Support
Unlimited Remote Support
No labor charges for hardware
If you’re a current client and have a tech problem you can email Support@jnjtec.com . If your issue arises after hours and you are a contracted customer you can send an email to support or call our support line 609-548-8224
JNJ standard client contract is a 1 year agreement with an easy-out clause. It says “Client shall have the right to, at their discretion, terminate this Agreement for any reason as long as a 30-day notice has been provided.”
We get it — adding another line item to your business budget can be unnerving. But the truth is, handling your own tech issues is already costing you. That’s because your time is valuable. Could you be earning more money every day by doing what you do best — and letting JNJ handle the rest? Contact us today to see what we can do for your business productivity — and your bottom line.